Frequently Asked Questions
Everything you need to know about your Sobia Nazir shopping experience.
How can I track my order status?
Once your order is dispatched, you will receive a tracking number via email and SMS. You can use this number on our courier partner's website to monitor your shipment in real-time.
What is your return and exchange policy?
We offer returns for damaged or incorrect items within 7 days of delivery. Please ensure the product is unused and all original tags and packaging are intact to be eligible for an exchange or store credit.
Do you offer international shipping?
Yes, Sobia Nazir ships worldwide. Delivery times and shipping costs vary depending on the destination country and the weight of the parcel; these are calculated automatically at checkout.
Can I make changes to my order after it has been placed?
Orders can only be modified or canceled within 12 hours of placement. After this window, our team begins the processing and packaging phase, and no further changes can be made.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard), PayPal, and Cash on Delivery (COD) for domestic orders within specific regions.
Are the colors of the products on the website accurate?
While we strive to display colors as accurately as possible, slight variations may occur due to professional lighting during photography or your device's screen settings.